Cookie Policy

What are cookies?

Cookies are small text files that are stored on your computer while browsing a website for the purpose of processing and identifying usage data. Cookies are usually very small files and as such they do not contribute to filling up the user's hard disk's storage. Cookies are transferred onto the disk for the purpose of 'storing' a Website's areas that have been visited. This option saves time, as it enables users to reach the previously visited parts of the Website faster.

Types of cookies

There are several types of cookies: (i) persistent cookies, which remain on the hard disk even when a browser is closed; (Ii) session cookies, which are stored only while a user navigates a website and are deleted from the computer once the browser is closed; (Iii) third-party cookies, which are generated by websites different from the Website. Cookies used by the Website may be a combination of these three types, it being understood that cookies are not used to transmit the users' personal information. Some cookies only serve the purpose of opening and maintaining a session (session cookies). In such case, closing a session or a browser will result in Generalcom S.p.A. not being able to use such cookies. EU legislation and the general disposition of the Personal Data Protection Authorities of 8th May 2014 'Identification of simplified procedures for the information and the acquisition of consent for the use of cookies' identify two macro- categories: 'technical' cookies and 'profiling'cookies.

Technical cookies

These are used for the sole purpose of 'transmitting a communication over an electronic communication network, or insofar as is strictly necessary for the service provider of an information company to supply a service explicitly requested by a subscriber or a user'. They are not used for any other purpose and are usually installed directly by the website's owner or operator. Within the definition of technical cookies, lawmakers and the relevant Authorities differentiate various cases. Browser or session cookies guarantee normal browsing and use of the website (enabling users to make a purchase, for example, or to authenticate themselves in order to access restricted areas); analytics cookies are assimilated to technical cookies wherever they are used directly by the website operator to collect information, in aggregate form, on the number of users and on how they visit the website; functionality cookies enable users to browse according to a set of selected criteria (for example, language, products selected for purchase) in order to improve the service supplied to them.

Profiling cookies

Profiling cookies are intended to create user profiles and are used to send advertising messages in line with the preferences shown by users while surfing the net. Such devices can be particularly invasive in terms of user privacy; for this reason the Italian and European legislation requires users to be properly informed on the use of the same and to express their valid consent. In the above-mentioned disposition, the personal data protection Authority also includes 'third-party' cokies, that is those cookies belonging to other domains that contain elements, such as ads or images, embedded in the page.

Cookies used by the Website within the Website

Generalcom S.p.A. uses the following types of cookies:

  • Technical cookies
  • Google analytics (third-party cookies)

How can you control the installation of cookies?

Users can manage their cookies preferences directly from within their browser and prevent - for example - their installation by third parties. By setting their browser preferences, users can also delete previously installed cookies, including the cookie where the cookie installation consent by this site was saved. It is important to note that disabling some cookies may compromise the Website's operation. Users can find information on the management of cookies within their browser at the following addresses:

Microsoft Internet Explorer

Google Chrome

Mozilla Firefox



For services provided by third parties, users can also exercise their right to oppose tracking by obtaining information through the third party's privacy policy, by using the opt-out link where explicitly provided, or by contacting the third party directly. Subject to the aforesaid, Generalcom S.p.A. hereby informs users that they can use Your Online Choices. This service allows users to manage tracking preferences for most advertising tools.

Disabling Cookies

To enjoy the best browsing experience Generalcom S.p.A. recommends users to keep the use of cookies active; without them, some of the Website's functions may be blocked. For further information on disabling and setting cookies, users can refer to the 'Help' section of their browser or follow the procedures specifically provided for by the same. In consideration of the objective complexity related to the identification of cookie-based technologies and their very strict integration with the web's operation, Generalcom S.p.A. invites users to contact them for any detailed information on the use of cookies through the Site. Requests should be addressed to the Owner by post to: Generalcom S.p.A., Via Compagnoni, n. 1, 20129 - Milano, or by sending an e-mail to the following email