PIUMINI E MONTONI ADESSO IN NEGOZIO
The website www.salvagente.com and the emails sent by the services we provide collect some personal data from their users.
Generalcom S.p.A.
Via Compagnoni n. 1
20129 - Milan (MI)
VAT number 03942650155
Controller’s email address: support@salvagente.com
Among the Personal Data collected by this Website, either independently or through third parties, are: Postal Code, City, Tax Code, Surname, Email, Consent, Date of Birth, Address, Country, First Name, VAT Number, Origin, Company Name, Gender, Telephone, Usage Data and Cookies.
Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide it, it may be impossible for this Website to provide the Service. Where this Website indicates certain Data as optional, Users are free to refrain from providing such Data, without any consequence for the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are encouraged to contact the Controller.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.
Data relating to interactions with the email communications sent by the Controller, collected through tracking pixels (such as, by way of example: receipt and opening of messages, date, time and number of openings);
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that they have the right to communicate or disseminate them, releasing the Controller from any liability towards third parties.
The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the stated purposes. In addition to the Controller, in some cases other parties involved in the organization of this Website (administrative, sales, marketing and legal personnel, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, and are appointed, where necessary, as Data Processors by the Controller. The up-to-date list of Processors may always be requested from the Data Controller.
The Controller processes Personal Data relating to the User if one of the following conditions applies:
the User has given consent for one or more specific purposes; Note: in some jurisdictions the Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;
processing is necessary for compliance with a legal obligation to which the Controller is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party.
It is in any case always possible to ask the Controller to clarify the concrete legal basis of each processing and, in particular, to specify whether the processing is based on law, required by a contract or necessary to enter into a contract.
The Data is processed at the Controller’s operating offices and in any other place where the parties involved in the processing are located. For further information, please contact the Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User may refer to the section on the details of the processing of Personal Data.
The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as about the security measures adopted by the Controller to protect the Data.
Where any of the transfers just described takes place, the User may refer to the respective sections of this document or request information from the Controller by contacting them at the details provided at the beginning.
The Data is processed and stored for the time required by the purposes for which it was collected.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the performance of that contract has been completed.
Personal Data collected for purposes attributable to the legitimate interest of the Controller will be retained until that interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.
When the processing is based on the User’s consent, the Controller may retain the Personal Data for longer, until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiry of such period, the right of access, erasure, rectification and the right to data portability can no longer be exercised.
The User’s Data is collected to allow the Controller to provide its Services, as well as for the following purposes: Contacting the User, Contact management and message sending, and Interaction with social networks and external platforms.
Detection through tracking pixels in emails and newsletters for technical monitoring of service delivery and for IT security purposes. For this purpose the duration will be a maximum of 6 months (this term refers both to the retention of the data obtained through the aforementioned markers and to the possibility of using the pixels themselves);
To obtain further detailed information on the purposes of the processing and on the Personal Data actually relevant for each purpose, the User may refer to the relevant sections of this document.
Personal Data is collected for the following purposes and using the following services:
Mailing list or newsletter (this Website)
By subscribing to the mailing list or newsletter, the User’s email address is automatically added to a list of contacts to which email messages containing information, including of a commercial and promotional nature, relating to this Website may be sent. The User’s email address may also be added to this list as a result of registering on this Website or after making a purchase.
Personal Data collected: Postal Code, City, Tax Code, First Name, Surname, Email, Consent, Date of Birth, Address, Country, VAT Number, Origin, Company Name, Gender, Telephone, Usage Data and Cookies, in addition to technical tracking through “pixels”.
This type of service makes it possible to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also collect data relating to the date and time of message viewing by the User, as well as the User’s interaction with them, such as information on clicks on links included in the messages.
Tracking pixels in emails and newsletters provided by Mailchimp (The Rocket Science Group LLC, a company controlled by Intuit Inc., based in the United States)
The “pixel” is a technical email tracking service provided by The Rocket Science Group LLC.
Personal Data collected: Tracking and usage data.
Place of processing: United States – EU-U.S. Data Privacy Framework (DPF).
Tracking pixels in emails sent through Zoho Corporation B.V.
The “pixel” is a technical email tracking service provided by The Zoho Corporation B.V.
Personal Data collected: Tracking and usage data.
Place of processing: Ireland (Dublin) and the Netherlands (Amsterdam).
This type of service allows interactions with social networks, or with other external platforms, directly from the pages of this Website.
The interactions and information acquired by this Website are in any case subject to the User’s privacy settings for each social network.
If a social network interaction service is installed, it is possible that, even if Users do not use the service, it may collect traffic data relating to the pages on which it is installed.
Like button and social widgets of Facebook (Meta Platforms Ireland Limited)
The “Like” button and the Facebook social widgets are services for interaction with the Facebook social network, provided by Meta Platforms Ireland Limited.
Personal Data collected: Cookies, Usage Data, unique device identifiers for advertising.
Place of processing: Ireland (European Union). The data may be transferred to the United States on the basis of standard contractual clauses and the safeguards provided by the EU-U.S. Data Privacy Framework.
Like button and social widgets of Instagram (Meta Platforms Ireland Limited)
The “Like” button and the Instagram social widgets are services for interaction with the Instagram social network, provided by Meta Platforms Ireland Limited.
Personal Data collected: Cookies, Usage Data, unique device identifiers for advertising.
Place of processing: Ireland (European Union). The data may be transferred to the United States on the basis of standard contractual clauses and the safeguards provided by the EU-U.S. Data Privacy Framework.
By registering or authenticating, the User allows the Website to identify them and to give them access to dedicated services.
Depending on what is indicated below, registration and authentication services may be provided with the help of third parties. Where this occurs, this Website may access some Data stored by the third-party service used for registration or identification.
Direct registration (this Website)
The User registers by filling in the registration form and providing their Personal Data directly to this Website.
Personal Data collected: Postal Code, City, Tax Code, Surname, First Name, Email, Consent, Date of Birth, Address, Country, VAT Number, Origin, Company Name, Gender, Telephone, Usage Data and Cookies.
Facebook Authentication (Meta Platforms Ireland Limited)
Facebook Authentication is a registration and authentication service provided by Meta Platforms Ireland Limited and connected to the Facebook social network.
Personal Data collected: various types of Data as specified by the service’s privacy policy.
Place of processing: Ireland (European Union). The data may be transferred to the United States on the basis of standard contractual clauses and the safeguards provided by the EU-U.S. Data Privacy Framework.
Users may exercise certain rights with regard to the Data processed by the Controller.
In particular, the User has the right to:
withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously given.
object to the processing of their Data. The User may object to the processing of their Data when it takes place on a legal basis other than consent. Further details on the right to object are given in the section below.
access their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing, and to receive a copy of the Data processed.
verify and request rectification. The User may verify the accuracy of their Data and request that it be updated or corrected.
obtain restriction of processing. When certain conditions apply, the User may request the restriction of the processing of their Data. In that case the Controller will not process the Data for any purpose other than storing it.
obtain the erasure or removal of their Personal Data. When certain conditions apply, the User may request the erasure of their Data by the Controller.
receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transmitted without hindrance to another controller. This provision applies when the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party or on pre-contractual measures related thereto.
lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Controller or to pursue a legitimate interest of the Controller, Users have the right to object to the processing on grounds relating to their particular situation.
Users are informed that, where their Data is processed for direct marketing purposes, they may object to the processing without providing any reason. To find out whether the Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.
To exercise their rights, Users may address a request to the Controller’s contact details indicated in this document. Requests are submitted free of charge and handled by the Controller as soon as possible, in any case within one month.
The User’s Personal Data may be used by the Controller in court or in the preparatory stages of possible legal proceedings for the defense against abuses in the use of this Website or the related Services by the User.
The User declares to be aware that the Controller may be required to disclose the Data by order of public authorities.
At the User’s request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual notices concerning specific Services, or the collection and processing of Personal Data.
For operation and maintenance needs, this Website and any third-party services used by it may collect system logs, i.e. files that record interactions and that may also contain Personal Data, such as the User’s IP address.
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
This Website does not support “Do Not Track” requests.
To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website, as well as, where technically and legally feasible, by sending a notification to Users through one of the contact details held by the Controller. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.
Where the changes affect processing whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.
Personal Data (or Data)
Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data
This is the information collected automatically through this Website (including by third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects to this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time details of the visit (for example the time spent on each page) and the details relating to the path followed within the Website, with particular reference to the sequence of pages consulted, and the parameters relating to the User’s operating system and IT environment.
User
The individual who uses this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority or any other body that processes personal data on behalf of the Controller, as set out in this privacy policy.
Data Controller (or Controller)
The natural or legal person, public authority, service or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website
The hardware or software tool through which the Users’ Personal Data is collected and processed.
Service
The Service provided by this Website as defined in the relevant terms (if any) on this Website.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is understood to extend to all current member states of the European Union and the European Economic Area.
Cookie
A small piece of data stored within the User’s device.
This privacy notice has been drafted on the basis of multiple legislative systems, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy notice applies exclusively to this Website.
Last updated: 30 October 2026